FAQ LOVE

SOL A MER (S.A.M) FAQ

We design and handcraft every hat; if at any time your hat needs an adjustment, to be pressed out  give us a ring!

• How can I contact customer service?

  Call us at (212)-594-6666 or email sam@solamer.com.

• One Size (OS) or Large (L)?

  We know it can feel scary ordering something online, you're probably about to go on vacation...but not to worry, we've got you covered. Most likely if your not sure which size to go for, the One Size will most likely fit you. If you have tried on hats before and they don't typically fit, you are most likely a Large

• Return Policy: 

We want you to be obsessed with our hats as much as we are; if your hat isn't everything you wishec and hoped for give us a call (212)-594-6666 or email us sam@solamer.com - as long as the hat is in unworn condition; you may return or exchange it up to 15 days after the purchase date.  Hats that have been personalized or customized are however not returnable.